Annual reports

Annual Report 2020

2020 marked the Commission’s 16th year as regulator of recruitment and selection in the public service. From the beginning, we have played a key role in promoting values of fairness and transparency. We have supported offices and departments in recruiting high quality employees and helped to promote confidence in services provided to the public.

The Commission continued its work in the investigation of complaints under the Code of Practice in 2020.  During 2020, the Office of the Commission worked to strengthen its engagement with public bodies and to ensure a thorough understanding of their obligations, as set out in the Code of Practice.  A strong emphasis was placed on the review and appeals procedures to ensure complaints were dealt with appropriately by public bodies.

The Commission was also acutely aware of the additional workload imposed on public bodies in the context of the COVID Pandemic.

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