Due to the current public health emergency it is unavoidable and understandable that it is causing considerable disruption to the delivery of public services, as well to the work of our own Office. With this in mind, we would ask for your patience and cooperation and in particular:
A) Please think about whether you really need to make complaints about COMPETITIONS RUN BY healthcare and social support services, both of which are under huge strain at the moment.
B) In terms of the work of the Commission for Public Service Appointments, our staff will continue to work during this time. However, we rely on interaction with the service providers to carry out our work, and there will be significant delays in getting responses from service providers, particularly those in healthcare. Additionally, some of our own staff will be redeployed to vital front line services. We apologise for the delays which will result.
The Codes of Practice set out the review and complaint mechanisms that are open to you if you are unhappy with a selection process. You can either:
- Request a review of a decision made during the process (under section 7)
- Make a complaint that the process was not carried out fairly, consistently or transparently (under section 8).
You must choose between requesting a review of a decision or making a complaint about the process. Where a candidate has previously requested a review a complaint will only be accepted in exceptional circumstances.
The Commission fully respects your right to privacy. For information about what we do with personal data see our Privacy Notice.