A complaint will not normally be accepted where you have previously requested a review of a decision under section 7 of the Codes of Practice. A complaint will only be accepted in exceptional circumstances.
Exceptional circumstances generally relate to:
- Additional information received during the course of the section 7 review highlighting potential breaches of the Codes of Practice
- Apparent breaches of the Codes of Practice in how the review process under section 7 was carried out
If you believe that exceptional circumstances exist in your case, please outline these clearly below.