If a candidate is unhappy following a selection process, the Codes of Practice outline the review and appeal mechanisms open to them.

Candidates can either request a review of a decision made during the process, under section 7 of the relevant Code, or they can make a complaint about the process itself, under section 8.

Requests for a review (section 7)

If a candidate is unhappy with a decision made during a selection process, believe it was made on the basis of incorrect information or that documented procedure was not followed, they can ask for a review under section 7 of the relevant code.

The decision may be reversed if it is found to have been incorrect.

For more information on the review process and how candidates can request a review, click below.

Complaints (section 8)

If a candidate thinks the selection process was unfair and in breach of the Code of Practice, they can make a complaint about the process under section 8 of the relevant code.

If the selection is found to have been unfair, the decision will not be reversed. However, changes may be made to the process to ensure a breach does not happen again.  

For more information on the complaint process and how candidates can make a complaint, click below.