The timeframes for asking a public body for a review or to make a complaint are as follows:

Requesting a review of the decision (section 7)

  • You must ask for an informal review within five working days of the selection decision
  • You must ask for a formal review within two working days of the informal review decision, or 10 working days of the selection decision
  • The public body should give you the formal review decision within 25 working days of receiving your request

Making a complaint (section 8)

  • You must make an informal complaint within a reasonable timeframe
  • You must make a formal complaint within two working days of the informal complaint decision
  • The public body should give you the formal complaint decision within 25 working days of receiving your request
  • You must appeal to us within 10 working days of the outcome of the formal review

If you make a complaint outside of these timeframes, you may be refused.