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CPSA Casebook

The Commission for Public Service Appointments has noted a number of recurring themes in the Complaints it has examined in recent years.

This Casebook sets out the approach the Commission has taken in its examination of these common complaints.  The Commission hopes that this will prove useful to Office Holders in their management of appointment processes and also inform Complainants and Office Holders alike on the position the Commission takes in these particular situations.

CPSA Casebook